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About Us
Filing A Claim
In Ontario, you might sue with the Ministry of Labour, Immigration, Training and Skills Development if you believe the Employment Standards Act (ESA), Employment Protection for Foreign Nationals Act (EPFNA) or Protecting Child Performers Act (PCPA) is being violated.
If you have actually lost your job, please visit Employment Ontario to discover how they can assist you get training, build abilities or discover a brand-new job.
Suing
You can sue online for any problems associating with the Employment Standards Act (ESA) or Employment Protection for Foreign Nationals Act (EPFNA).
File a claim
You can also submit a claim online for concerns associating with the Protecting Child Performers Act (PCPA).
File a PCPA claim
Watch the filing a claim video to understand what to expect when filing a work standards claim
If you have currently started a claim
If you have already started or sued through the claimant portal, you can:
– check in to continue your claim
– check the status of your claim
– upload documents to your claim.
Creating a My Ontario account
If you have actually formerly registered for the claimant portal using a ONe-Key account, please choose the sign-in/ develop account button and create a My Ontario account using the very same email address that was used when you registered in the claimant portal. If you do not use the exact same e-mail address, you will not be able to see any of your previously sent claims. If you need support, please get in touch with the Employment Standards Information Centre.
Sign-in/ develop account
Watch the claimant portal video for an introduction of the portal functions, consisting of how to sign-up and use the website.
Internet browser requirements
To submit a claim online using e-claim or to access the claimant website you should utilize:
– Chrome
– Firefox
– Microsoft Edge
– Safari
Other browsers might work, however they are not supported by the e-claim or claimant portal.
PDF claim types
You can also submit an ESA or EPFNA claim utilizing the PDF claim kind.
Submit your claim by:
– fax to 1-888-252-4684 or
mail to:
Provincial Claims Centre
Ministry of Labour, Immigration, Training and Skills Development
70 Foster Drive, Suite 410
Roberta Bondar Place
Sault Ste. Marie, Ontario
P6A 6V4
Employment Standards Act claims
Most workers working in Ontario are covered by the ESA. However, some employees are not covered by the ESA and some staff members who are covered by the ESA have special guidelines and/or job exemptions that may use to them.
A claim may be made when you think your company has actually breached your rights under the ESA.
Examples of ESA infractions consist of:
– Failure to pay a worker the right rate of pay and/or public vacation pay, vacation pay or other salaries they are entitled to under the ESA.
– Not providing a worker with time off for an entitled leave of absence under the ESA or punishing an employee for taking such a leave.
– Not supplying a worker with wage statements or other needed documents.
For more information, go to Your Guide to the Employment Standards Act or the Guide to unique guidelines and exemptions.
The ESA is not the only law that applies to Ontario work environments. The rules under the ESA are minimum requirements. You may have higher rights under:
– a work agreement
– cumulative arrangement
– the typical law
– other legislation
If you have questions about your entitlements, you might wish to call an attorney.
Time frame for submitting an ESA claim
There are time limitations that apply to filing an ESA claim. Generally, you need to file a claim within 2 years of the alleged ESA infraction. If you submit a claim within the two-year limitation a work standards officer will examine the claim.
Similarly, if your employer owes you salaries, the incomes should have been owed to you in the 2 years before your claim was declared the earnings to be recoverable under the ESA.
Employment Protection for Foreign Nationals Act declares
A claim may be made when you think your employer or an employer has breached your rights under the EPFNA.
The EPFNA applies to foreign nationals who work or are seeking work in Ontario through a migration or staff member program. For instance, if you are working or looking for operate in Ontario through the federal Temporary Foreign Worker Program, or the Seasonal Agricultural Laborer Program, the EPFNA would likely use to you.
Examples of EPFNA offenses include:
– a recruiter charging you any fees
– an employer charging you for working with expenses (with minimal exceptions).
– an employer or company holding onto your home (such as a passport).
– an employer or company punishing you for inquiring about or exercising your EPFNA rights.
Foreign nationals employed in Ontario likewise have rights under the ESA. For example, if you are not being paid all salaries owed, you may be able to sue under the ESA.
Time frame for filing an EPFNA claim
Generally, you must submit your EPFNA claim within three-and-a-half years of the date of the alleged EPFNA infraction. Similarly, a work standards officer can normally provide an order for cash owed to you under the EPFNA in the three-and-a-half-year duration before the date you filed an EPFNA claim.
Learn more about your rights under the EPFNA.
Protecting Child Performers Act claims
The Protecting Child Performers Act (PCPA) supplies certain office protections to child entertainers who are under 18 years of age working in the live and recorded show business.
It consists of minimum rights with respect to hours of work, breaks and payment of travel costs.
The PCPA uses to:
– kid entertainers.
– their parents.
– their guardians.
– employers.
Sections are implemented by the Health and wellness Program or the Employment Standards Program.
Learn more about the rights of kid entertainers under the PCPA and read the Child Performers Guideline.
Filing a PCPA claim
You can submit a PCPA claim if you think workplace defenses have not been supplied to a child entertainer in Ontario. Suing is complimentary.
To submit a claim, you must be either:
– a kid entertainer under 18 years of age.
– the moms and dad or guardian of a child entertainer under 18 years of age.
The child entertainer need to not be covered by a collective arrangement.
To sue:
Download the claim kind from the forms repository and wait to your computer.
1. Open the form with Adobe Reader (download Adobe Reader for free).
2. Complete the form with all the needed details.
3. Select the “submit by e-mail” button within the form to submit your claim.
Please only file your claim when.
After you file a claim:
– You will get an e-mail verification that includes your claim number.
Ministry of Labour, Immigration, Training and job Skills Development staff will examine your claim as rapidly as possible.
Time limits to submitting a PCPA claim
Generally, a PCPA claim must be submitted within two years of the alleged PCPA infraction.
When a claim can not be submitted
Generally, a claim can not be filed if:
– you have taken court action versus your employer for the exact same issue.Note: If you file a claim with the Ministry of Labour, Immigration, Training and Skills Development and decide to pursue your rights through the courts, you must withdraw your submitted claim within 2 weeks after it is filed.
This claim form is not planned for you if:
– you operate in an industry that falls under federal jurisdiction.
– you wish to file a complaint about occupational health and wellness.
– you wish to file a human rights complaint under the Human Rights Code.
– you wish to file a claim with the Workplace Safety and Insurance Board (WSIB).
What to expect after you submit a claim
Claims are examined in the order that they are received. The quantity of time it takes for a claim to be appointed differs, depending on several aspects, including the quantity of incoming claims. Anyone who sends an employment requirements claim gets a confirmation and job is appointed a claim number. You will be gotten in touch with by the ministry once the claim has been appointed for investigation.
The claims investigation process can take a number of months. In most cases, a claim is assigned to an early resolution officer (ERO) for job preliminary examination. If the claim is not fixed by the ERO, the claim will then be designated to an employment standards officer (ESO). The ESO completes the examination, offers a composed decision and takes enforcement action if needed.
To avoid delays with processing your claim, please guarantee all info is proper and supporting files are filed. If you are sending a complaint, you must register for the claimant website so you can visit to see where your complaint remains in the process.